Compliance for independent retail

The compliance autopilot for the British corner shop.

A single shop is at once an employer, a premises operator, a data controller and a seller of age-restricted goods — answering to the fire service, the ICO, Trading Standards, the licensing team and more. ShopGuard sorts the fire, staff, data and age-restricted-sales paperwork for you, and gives you a window sticker that proves it.

~50,000UK convenience stores
2026New tobacco & vape retail licence
UnlimitedFire-safety fines since Oct 2023
Why shops feel this

Four regulators, one till — and a brand-new licence landing.

No corner shop has a compliance manager, yet the obligations stack up across four regimes at once, with unlimited fines on one side and loss of your licence to trade on the other.

Tobacco & Vapes Act 2026

New retail licence

A mandatory licence to sell tobacco and vapes is coming, with on-the-spot fines for underage sales. Brand-new, universal to this trade — the moment to get ready.

Fire Safety Order 2005

Written fire risk assessment

The responsible person must keep a written fire risk assessment and train staff. Since October 2023 the fines are unlimited, with prison for the worst breaches.

Worker Protection Act 2023

Harassment prevention

A positive duty to take reasonable steps to prevent harassment of staff — including by customers. Tribunals can uplift awards by 25% where it's been ignored.

UK GDPR & the ICO

CCTV & the data fee

Run CCTV and you process personal data: pay the ICO data-protection fee, post the signage, set retention. Non-payment is itself enforceable.

…plus alcohol licensing & Challenge-25, guaranteed hours under the Employment Rights Act 2025, the PPL PRS music licence, and commercial-waste duty of care. ShopGuard keeps the whole stack in one place.

What's inside

The compliance engine, behind the counter.

The same platform that scans, generates and trains across the Friam family — set up for the realities of a small shop.

🪪

Age-restricted sales ready

Get set for the new tobacco & vape retail licence, with a Challenge-25 policy, refusals-register template, and short staff training on age-restricted sales of alcohol, tobacco and vapes — the area that can cost you your licence to trade.

🔥

Fire risk assessment & safety

A guided written fire risk assessment for a retail unit, plus the records and staff fire training the responsible-person duty expects — kept current with renewal reminders.

🛡️

Harassment & staff records

A harassment-prevention policy and incident log to build the "reasonable steps" record, plus guaranteed-hours tracking for shift staff under the Employment Rights Act 2025.

🎥

CCTV & data protection

Sorts your ICO data-protection fee, CCTV signage and privacy notice, and a simple retention policy — so your cameras are an asset, not a liability.

♻️

Licences & waste, tracked

Reminders and records for your alcohol premises licence, PPL PRS music licence and commercial-waste transfer notes — the easy-to-forget items that carry fixed-penalty and unlimited fines.

🏷️

"ShopGuard Verified" window mark

A printable window cling and web badge showing your shop is fire-assessed, staff-trained, ICO-registered and licence-current — visible to customers, landlords, insurers and inspectors.

For independent shops, not the multiples.

ShopGuard is built for owner-run convenience stores, off-licences, newsagents and vape shops — the ~50,000 independents who face the same eight regulators as the supermarkets but have no head-office compliance team. We pre-fill what we can from public records, scan your shopfront and website for gaps, and generate the rest — so you can get back to serving customers.

Talk to us about early access

ShopGuard provides tools and content; it is not a law firm and does not provide legal advice. The tobacco & vape retail-licensing scheme and Employment Rights Act 2025 guaranteed-hours provisions are being implemented through secondary legislation and will be updated as confirmed. Generated assessments, policies, training and records help you build and evidence your compliance — they support, but do not on their own guarantee, a defence.